Policies and Terms

1. INFORMATION WE COLLECT

Personal Information

We may collect personal information that you voluntarily provide, including but not limited to:

  • Full name

  • Billing and shipping address

  • Email address

  • Phone number

  • Payment information (processed securely by third-party processors; we do not store full payment details)

Automatically Collected Information

When you visit our website, we may automatically collect:

  • IP address

  • Browser type and device information

  • Pages viewed and time spent on the site

  • Referring URLs

  • Cookie and tracking data

2. HOW WE USE YOUR INFORMATION

We use collected information to:

  • Process and fulfill orders

  • Communicate order updates and transactional messages

  • Provide customer support

  • Improve website functionality and user experience

  • Detect, prevent, and investigate fraud or unauthorized activity

  • Comply with legal and regulatory obligations

  • Deliver marketing and advertising, including targeted ads via third-party platforms

3. ADVERTISING & TRACKING TECHNOLOGIES

We use cookies, pixels, and similar technologies, including but not limited to Meta (Facebook & Instagram) Pixel, to:

  • Track conversions and site interactions

  • Optimize advertising campaigns

  • Retarget users who have visited our website

You may disable cookies through your browser settings; however, doing so may affect site functionality.

4. DISCLOSURE OF INFORMATION

We do not sell or rent your personal information.

We may share your information with:

  • Payment processors

  • Shipping and fulfillment providers

  • Marketing and analytics partners

  • Legal or regulatory authorities when required by law

All third parties are authorized to use your information only as necessary to perform services on our behalf.

5. DATA SECURITY

We implement reasonable administrative, technical, and physical safeguards to protect your personal information. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

6. SHIPPING AVAILABILITY & PROCESSING

35th Ave & Co currently ships throughout the United States only. We do not offer international shipping at this time.

Order processing time is 1-3 business day(s), Monday through Friday, excluding federal holidays. Processing time does not include shipping transit time.

7. DATA RETENTION

We retain personal information only for as long as necessary to:

  • Fulfill business purposes

  • Comply with legal obligations

  • Resolve disputes

  • Enforce our agreements

7. YOUR RIGHTS (TEXAS RESIDENTS)

Under applicable Texas law, you may have the right to:

  • Request access to personal information we hold about you

  • Request correction of inaccurate information

  • Request deletion of personal information, subject to legal exceptions

Requests must be submitted in writing using the contact information below. We reserve the right to verify your identity before processing requests.

8. CHILDREN’S PRIVACY

Our website and products are not intended for individuals under the age of 18. We do not knowingly collect personal information from minors.

9. THIRD-PARTY LINKS

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites.

10. POLICY UPDATES

We reserve the right to modify this Privacy Policy at any time. Changes will be effective immediately upon posting. Continued use of the website constitutes acceptance of the updated policy.

11. CONTACT INFORMATION

If you have questions or requests regarding this Privacy Policy, contact:

35th Ave & Co
info@35thave.co

BY USING THIS WEBSITE, YOU ACKNOWLEDGE THAT YOU HAVE READ, UNDERSTOOD, AND AGREED TO THIS PRIVACY POLICY.